Can I regret my purchase?
It is fully allowed to change your mind! The Right of Withdrawal Act gives you the right to regret your purchase made in our online store. The right of cancellation presupposes that you meet the cancellation deadline, ie that you notify us no later than 14 days after you have received the delivery. All products must be returned to us within a reasonable time, and no later than 14 days after you have used the cancellation deadline.
Can I test what I bought?
Of course! You can open the packaging and examine the item. If you make too extensive inspections, or the item / packaging is damaged, you may not be able to get the full amount back.
How long does it take with the refund?
After you have informed us that you want to exercise the right of withdrawal, it will take approx. 2 business days before the amount is in your account.
Do you want help canceling a purchase?
Contact us at customer service via chat and let us know that you want to exercise the right of withdrawal. Attach your order number when you get in touch.
Returns are sent to:
Do not send the package back until you have contacted us, we will send you a return label and instructions.